What do I do after an earthquake?
Whether your home has been damaged or not, care and precautions must be taken after an earthquake. Certain damage may not be visible at first.
- Gas, water and electricity: in the event of a leak, turn off the power supply, notify the authorities and leave your home;
- Your household products: if they have spilled, clean them immediately as some may be highly flammable;
- Possible fire outbreaks: these happen frequently following an earthquake.
- First of all contact AXA Assistance (+352 45 30 55) if there is an emergency;
- To make your claim, you can contact your agent or send a "severe weather conditions" claim form to meteo@axa.lu.
Depending on the extent of the damage, the expert will tell you what types of professionals to contact for repairs.
If you are an AXA customer with:
Refer to your policy or contact your advisor for more details.